Call us: 01392 757878

Call us: 01392 757878

Fast UK Delivery

Physical Shop in Exeter

Secure Checkout

Privacy Policy

PERSONAL INFORMATION WE COLLECT
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal details, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] 

Reviews

View our love and appreciation

Excellent
Based on 70 reviews
Philip Newcombe
Philip Newcombe
2024-01-02
A superb shop of ladies' fashion items for both formal and casual wear. Very relaxed atmosphere and helpful staff.
Cathy Szeplaki
Cathy Szeplaki
2023-09-16
I visited Frocks In Swingtime to purchase two outfits for the weddings of both of my sons. The experience was professional, personal and a really pleasurable. Hayley recognises body shape and taste and chooses outfits that bring out the best features of the wearer. The garments are beautifully made and affordable. I have no hesitation in both recommending Frock's in Swingtime and shopping there again. Thank you so much for a delightful afternoon and all your help and advice. Cathy x
Sarah
Sarah
2023-09-16
Such a lovely shop. The lady was so helpful, the clothes are amazing quality
Katie Mallard
Katie Mallard
2023-09-04
Lovely shop. Really helpful with ideas for accessorising for a wedding. Great service.
Spencer Westcott
Spencer Westcott
2023-08-06
Great shop with good selection of clothing
Neil Littleales
Neil Littleales
2023-07-06
Beautiful little shop with amazing staff. This place is stacked with retro vintage ladies' clothing, and the owner knows her business very well.
Sandra Green
Sandra Green
2023-07-05
Gorgeous, well made clothes & fantastic service. This was my second visit here & it won't be my last. Love this shop!
Lesley Inch
Lesley Inch
2023-06-12
Shopped today with my mother for a dress to wear at my sister's wedding. So many beautiful options, the knowledgeable advice helped my decision making, down to hair do's and accessories. Wonderful shop, wonderful service. Excellent quality and incredible value for money. A gem of Devon. Thank you.
Sara Wheeler
Sara Wheeler
2023-06-03
Fantastic service as normal. Can't go wrong with this beautiful shop and staff. The daisy wedge shoes I adore. They fit perfectly. Cannot wait to wear them. Just high enough wedge. To walk in comfortably. Great fast delivery. You just can't go wrong with frocks in swing